Returns Policy

Here at PrtyPrk we have a NO returns policy, however if you feel there is a defect or issue, please contact us within 7 days of your purchase. You can contact us via our contact page here or via our WhatsApp link below.

For local deliveries where an issue has occured, please contact us within the same working day so that we can look to rectify any issues with a replacement.

With DPD deliveries for 'Balloon In A Box' your mobile telephone number supplied should give you an indication of when you can expect a delivery to be made. During this process you will have the ability to reschedule or arrange for a suitable place for the delivery to take place (eg. In a enclosed porch, safe location or neighbour).

PrtyPrk make every effort to ensure your purchase with us is swift and easy.